Terms & Conditions

Terms & Conditions

Welcome to Tourlk! Please carefully read and understand the following Terms & Conditions that govern the use of our website and services. By accessing or using Tourlk's website www.tourlk.com and availing our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should refrain from using our website and services.

1. Booking and Reservations:

1.1. All bookings and reservations made through Tourlk are subject to availability.

1.2. Booking requests are considered confirmed only upon receipt of full payment or a specified deposit amount, as applicable.

1.3. Customers must provide accurate and up-to-date information while making a booking, including contact details and travel preferences.

1.4. Tourlk reserves the right to cancel or amend any booking in the event of unforeseen circumstances, such as adverse weather conditions, strikes, or other factors beyond our control. In such cases, customers will be offered alternatives or a full refund.

2. Payments:

2.1. Payment for all services must be made in the currency specified by Tourlk at the time of booking.

2.2. Prices for our services are subject to change without prior notice. However, once a booking is confirmed, the price will remain unaffected.

2.3. Tourlk accepts various payment methods, such as credit/debit cards, bank transfers, and other electronic payment options.

3. Cancellations and Refunds:

3.1. Cancellations made by customers are subject to the cancellation policy specified at the time of booking.

3.2. Refunds, if applicable, will be processed according to our refund policy.

3.3. Tourlk is not responsible for any additional fees or charges imposed by third-party service providers in case of cancellations or modifications to the itinerary.

4. Responsibilities and Liabilities:

4.1. Tourlk acts as an intermediary between customers and third-party service providers (e.g., taxi drivers, tour operators, accommodation providers). We strive to provide accurate and up-to-date information, but we cannot guarantee the services provided by these third parties.

4.2. Tourlk shall not be held liable for any loss, damage, injury, or inconvenience resulting from the use of our services or the services provided by third-party providers.

4.3. Customers are responsible for their own travel documents, visas, and compliance with relevant laws and regulations.

5. Intellectual Property:

5.1. All content on the Tourlk website, including text, graphics, logos, and images, is the property of Tourlk and is protected by copyright and other intellectual property laws.

5.2. Customers are prohibited from reproducing, modifying, distributing, or using any content from the Tourlk website without explicit permission.

6. Privacy Policy:

6.1. Tourlk respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and disclose your data.

7. Amendments to Terms & Conditions:

7.1. Tourlk reserves the right to modify or update these Terms & Conditions at any time without prior notice.

7.2. It is the responsibility of customers to review the Terms & Conditions periodically and stay informed about any changes.

8. Governing Law and Jurisdiction:

8.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

8.2. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

By using Tourlk's website and services, you agree to abide by these Terms & Conditions. If you have any questions or concerns regarding these terms, please contact us.